Global MyCard

Customer Service


I have two verified MyCard member accounts, but one of them uses fake data for registration. Can I merge the accounts?

Because one ID card number can only be used to register one MyCard member account. Multiple accounts cannot be combined.

If you can’t provide documents that can prove ownership of another account, then we can’t help you resolve issues with that account.

Attention! To ensure personal rights and interests, please use real personal information for account registration.