Global MyCard

Customer Service

Notification

(Octopus) How do I make a payment?

  1. When you are done shopping using buy online or shopping cart, and are ready to checkout, please select a payment method with Octopus.
  2. Then you will be guided to choose payment using NFC mobile device or Octopus PC Reader.
  3. NFC mobile devices:
    1. If you choose an NFC mobile device, please open the Octopus app, Scan the QR Code or enter the payment code in the app.
    2. Please confirm the payment amount, and click agree to confirm.
    3. Please place the Octopus within the coverage area of ​​your phone’s NFC sensor.
    4. After the sensoring process is completed, it will display a description of the payment transaction being processed.
    5. The result of the transaction will be displayed on both the mobile phone and the webpage.
  4. Payment with Octopus PC Reader:
    1. If you choose to pay with Octopus PC Reader, please read Octopus online payment service information, then click “Accept”.
    2. Please enter the last 3 digits of your Octopus card number.
    3. Please place the Octopus in the sensor area of ​​the PC Reader.
    4. After the sensoring process is completed, it will display a description of the payment transaction being processed.
    5. The webpage will display the result of the transaction.

For further guidance, please see Octopus online payment method top up guide. If you need Octopus related assistance, please contact Octopus customer service, thank you. Octopus online points top up instructions