Global MyCard

Customer Service


Why can’t I redeem Garena coin with my MyCard points?

According to the announcement from Garena’s customer service on 1 February 2016, starting from Tuesday, 1 March 2016 at 00:00, Garena will terminate the Garena coin redeem service by using MyCard Buy Online, MyCard member point deduction, and MyCard points card for overseas areas (Singapore and Malaysia).

At present, MyCard points cards from overseas (Hong Kong and Macau) can only be redeemed for Garena Coins through the game’s official website.
We apologize for any inconvenience caused to you.

Garena official website announcement

Garena official website

Garena Customer Service